Welcome!

Join Freddy's Rewards

Earn while you eat! Every order earns points you can cash in for free Freddy's

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Freddy's Rewards

Rewards

Join Freddy's Rewards

When you're eating at Freddy's you should be earning. Redeem those earned points for FREE rewards to use in-app, online, or in-store!

Become a FredHead

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Large Fry Reward - 300 Points
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Regular Shake or Malt Reward - 500 Points
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Bacon & Cheese Double
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Regular Concrete
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Large Cheese Curds Reward - 800 Points

How it Works

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earn
Earn

Earn 10 points for every dollar you spend

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bag
Redeem

Collect and redeem points for FREE Freddy’s

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ice cream
Customize

Save and re-order your Freddy’s Favorites

Download the app & join Freddy’s Rewards today

FAQS

Points

How often can I earn points?

Points can be earned on up to 3 orders each calendar day. Consistently maxing out the earning limit on multiple days can result in an account being flagged for fraudulent activity - and ultimately being suspended from the rewards program.

Can I earn points on orders I did not pay for?

Earning on orders that you did not pay for is considered fraudulent activity. Continued earning on orders in this manner will flag your account for fraudulent activity and potentially suspend your account from participating in the Freddy's Rewards program.

Can I earn points after an order is placed?

Yes, simply enter the barcode number on your receipt using the barcode entry in your rewards dashboard. You must enter this barcode within 72 hours to earn points.

Do I earn points on delivery orders?

If signed in, all delivery orders placed through the Freddy’s App or Freddys.com will earn points. If you’d like to earn points on a third-party delivery order, you can enter your receipt in the App. 

Do my points expire?

Points expire one year after they have been earned.

How do I earn points?

When you place an order while signed in to the App or online. When ordering at a Freddy’s location, simply scan your unique QR code in-App at the register by tapping “Earn.”  Points cannot be earned on gift card purchases. Earned points may take up to 24 hours to appear in your account.

Rewards

Do I get a reward on my birthday?

When you sign up and provide your birthday, we'll send you a surprise reward on your birthday each year to use within the next 30 days! Birthdays falling within 30 days of signup will receive their reward the following year. If you'd like to change your birthday, please reach out to our team using the Freddy's Rewards Support Form.

Is Freddy's Rewards available at all locations?

While most of our locations participate in Freddy’s Rewards, a few nontraditional locations at airports, sports venues and college campuses do not participate.

Why can't I see my sign-up reward?

The reward for signing up on the Freddys App may take up to 24 hours to appear in your account. If your reward does not appear after 24 hours, reach out to our digital hospitality team by using the support form below.

Can I use a reward and a promo code in the same order?

Unfortunately, you cannot combine promo codes with rewards at this time. 

How many rewards can I redeem in one order?

Only one reward can be redeemed per transaction. 

How do I redeem rewards?

To redeem a reward at the register, let the Freddy’s Team Member know you’d like to redeem a reward and simply scan your reward QR code. To redeem a reward in-App or online, add the desired item to your bag and then apply the reward from the “Available Rewards” section on the bag screen. 

Account

Can I have multiple accounts on one device?

Yes, you can create multiple accounts on a single device. However, accounts created on shared devices will not be eligible for sign-up rewards or offers beyond the first account creation.

How do I migrate my account to the new App?
App Migration Steps

 

How do I delete my account?

To delete your account, please submit a Data Removal Request.

How do I change the email associated with my account?

Fill out the Freddy’s Rewards Support Form to request an email change.

How do I change my password?

Visit the profile settings section in the Freddy’s Rewards App or Freddys.com and select “Change my password”. If you have forgotten your password – select the “Forgot Password” prompt on the login screen.

Mobile Ordering

Can I join Freddy’s Rewards if I don’t have the App?

You can sign up on Freddys.com on any device to participate in the Freddy’s Rewards program.

Can I save my favorite orders?

If you have an order that you love, visit your recent orders and click the heart icon on any past order to save it. 

Can I change or cancel my mobile order after placing it?

 

On the recent orders screen, check to see if your order has a “Modify Order” or “Cancel Order” button. If you do not see these options on your order, the order is already being made in our kitchen and cannot be modified or cancelled.

How do I view my Freddy’s Gift Card balance?

Go to your profile. Select Payment Methods, then Gift Card to view your remaining balance.

How do I pay with my Freddy’s Gift Card?

You can add a gift card to your account during checkout. Find Add Payment Method near the bottom, click +Gift Card. Enter your Gift Card number & 4-digit pin code, then select Save Card for Later.

Do I need to check in at the restaurant for Carry-Out orders?

When picking up your order you do not need to check-in. Simply walk in & pick up your order from our Mobile Order Station. 

Still have questions?

If you have a question regarding your account, let our team know by clicking the button below.