Rewards
FAQS
Rewards
How can I participate in Freddy's Rewards?
You can participate in Freddy's Rewards by downloading our mobile app or visiting Freddy's Rewards and creating a Freddy's Rewards account. For the best experience in the mobile app, the latest version of iOS / Android is recommended.
Do I get a reward on my birthday?
When you sign up and provide your birthday, we'll send you a surprise reward on your birthday each year to use within the next 30 days! Birthdays falling within 30 days of signup will receive their reward the following year. If you'd like to change your birthday, please reach out to our team using the Freddy's Rewards Support Form.
Is Freddy's Rewards available at all locations?
While most of our locations participate in Freddy’s Rewards, a few nontraditional locations at airports, sports venues and college campuses do not participate.
Why can't I see my sign-up reward?
The reward for signing up on the Freddys App may take up to 24 hours to appear in your account. If your reward does not appear after 24 hours, reach out to our digital hospitality team by using the support form below.
Can I use a reward and a promo code in the same order?
Unfortunately, you cannot combine promo codes with rewards at this time.
How many rewards can I redeem in one order?
Only one reward can be redeemed per transaction.
How do I redeem rewards?
To redeem a reward at the register, let the Freddy’s Team Member know you’d like to redeem a reward and simply scan your reward QR code. To redeem a reward in-App or online, add the desired item to your bag and then apply the reward from the “Available Rewards” section on the bag screen.
Still have questions?
If you have a question regarding your account, let our team know by clicking the button below.